No matter the issue, we have a support option for you.
Whether you are having issues logging in, checking your webmail, finding files or photos, creating reports, or just plain don't understand what you should be doing - we have 3 options for i-Trax Support.
- Check Out Our Online Knowledge Base
Browse our online library of i-Trax manuals to find the answer to your question.
Ideal for general issues, such as how to input mitigation information.
- Open A New Support Ticket We Can Respond To
With your i-Trax account, you may open a support ticket we can address within 24 hours.
Ideal for questions you cannot find the answers to in the i-Trax Knowledge Base.
- Fill Out Our Contact Form
This is our most direct method of communication, we will generally reply within 24 hours.
Ideal for unique issues, such as i-Trax error messages.